Privacy Policy

Last Updated: August 30, 2022

BLACK RAVEN BREWING CO. (“Black Raven,” “we,” “our,” and “us”) wants you to know that your privacy is important to us. We use our website blackravenbrewing.com (together with other websites, applications, mobile features, and/or platforms we operate, the “Site”) to showcase our products, sell merchandise, keep you up to date on where you can find our products, advertise events, and post employment opportunities, among other things.

This Privacy Policy ("Privacy Policy") applies to, and governs, any and all Personal Information (as defined below) that you provide to us or that we collect about you ("you," "your," or "user") while visiting or using the Site, participating in online promotions, and where this Privacy Policy is otherwise posted. This Privacy Policy is incorporated into our online Terms of Service ("Terms").

What is personal information?
For the purposes of this Privacy Policy, “Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
We may, and we may authorize third parties to create aggregate records from Personal Information by excluding information that makes the information capable of identifying an individual or household (“Aggregate Information”). The Privacy Policy does not restrict or limit our collection and use of such Aggregate Information, and we reserve the right to share such Aggregate Information with third parties without restriction.

What information do we collect?
Information You Give Us. We receive and store any Personal Information you post on or provide through the Site, including when you request information from us. By accessing or using our Site, you understand that it is your choice to provide us with this information.
You can choose not to provide such Personal Information, in which case you may not be able to access or use portions of our Site or services such as purchasing merchandise, etc.

Purchases. If you purchase products via the Site, the transaction may be handled by our service providers or third-party vendor(s) responsible for processing your payment (“Payment Processor”). These entities have their own privacy policies (Kontactless and/or PayPal) and those terms will apply to you. Please be sure to review them at the links provided during payment processing.

Credit Card Information. We require your payment or credit card information in order for the Payment Processor to process purchases. This includes your name, payment or credit card number, expiration date, billing address, and authentication codes or related information as needed to authorize the charge and complete the transaction.

Automatically-Collected Information. We automatically receive and store certain types of information when you visit the Site. This automatically-collected information may include the name of the domain and host from which you access the internet, the IP address of the computer you are using, the browser and operating system you are using, the date and time you access the Site, any search terms you used to find the Site, device identifiers and network information, and your actions in connection with the Site, among others. Note that this information will only be treated as Personal Information if we combine or link it to any of the identifying information, or if otherwise required by law. Otherwise, this information constitutes Aggregate Information.

Cookies. We automatically receive and store certain types of information when you visit the Site through the use of cookies. Cookies are strings of text that a website may store on your computer. We use cookies for authentication, to remember your settings, to keep track of your activity during a visit to the Site, to conduct usability tests, to improve Site performance, and to implement certain features of the Site.

The Site creates session cookies for each visit in order to facilitate your visit. The session cookie expires at the end of the session. We may also use persistent cookies, which remain on your device for much longer. Cookies do not corrupt or damage your computer or computer files.

We may use analytics and customization cookies, including third-party cookies, to gather information on how our Site is being used by our users and to measure how popular our marketing campaigns are. We use the data we get to help customize our Site and products for you and make the content you see as relevant as possible. We may also use the data we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
We may use social networking cookies to allow visitors to share our pages and content through third-party social networking websites.

We may use targeting/advertising cookies to help us to customize and regulate (e.g., by capping the frequency of) the advertisements you receive, provide you with tailored offers, and measure the effectiveness of our advertising. For instance, if we target an ad campaign through an online advertising network, we might use cookies on our Site to estimate how many viewers of the ad later visited our Site – and therefore, how effective the ad campaign was. Or, we might “retarget” visitors to our Site by providing them offers (whether through online display media, email or direct mail) similar to those they viewed or expressed interest in during their Site visits.

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States). See the "Advertising" section below for more information regarding advertising.

Web Beacons. We also automatically receive and store certain types of information when you visit the Site through the use of web beacons. Web beacons are electronic images that allow us to count the number of users who have visited the Site. These collect only limited information such as a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These web beacons do not carry any Personal Information and you cannot opt-out or refuse them. However, where they operate with cookies, you can render them ineffective by opting out of cookies or changing the cookie setting in your browser as described above.

Log Data. The web servers hosting the Site may also collect "log data." Log data provides Aggregate Information about the number of visits to different pages on the Site. We use log data for troubleshooting purposes and to track which pages people visit in order to improve the Site.

Use of Personal Information
• Personal Information provided by you or obtained through the Site may be used by us (unless otherwise restricted by law) to, among other things:
• Communicate with you by email, regular mail, telephone, or mobile devices, about products or services that may be of interest to you either from us or from other third parties;
• Develop and deliver any newsletter or alerts (see more information about Marketing Emails below);
• Tailor your user experience;
• Develop and display third-party content and advertising tailored to your interests on the Site (see more information about Advertising below);
• Enforce our Terms;
• Manage our business;
• Notify you of changes to our services;
• Send you information you have requested;
• Process entries to a competition or promotion;
• Carry out obligations under any contract we have with you; or
• Perform functions as otherwise described to you at the time of collection.

Storage. We generally store Personal Information as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, as we determine is necessary for business records, and as required under applicable law. We may transfer your Personal Information from the United States to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating our business. By providing any information to Black Raven, you consent to such transfer, storage, and processing.

Marketing emails. We may use third-party service providers to send our marketing emails. The emails may contain e-tags, which permits you to share the mail via social sites to which you subscribe. In addition, when you click on a link to the Site included in the email, a persistent cookie is placed on your computer. This cookie is used to measure the effectiveness of our email marketing efforts, better understand how our users navigate through the Site, and enhance user experience. To that end, we collect a variety of information about how you interact with our marketing efforts, including how many times the email is opened and/or clicked, the browser type used, operating system, user email program, etc. The cookie set by our service providers will remain on your hard drive 30 days after the last time you clicked on the coded link in the email, or until you delete it.

In addition, the third parties that assist with our marketing emails may use pixel tags that help us send the email in a format you can read, to allow us to know which emails you act upon and to better target the content of future emails. We also use these tags to track the aggregate number of emails read and whether any of the links in the email were accessed.

Advertisements. We may use third-party service providers to serve and host our advertisements. You may receive our ads on these third-party sites. These third parties may use cookies to track the number of times our site is accessed and whether the site was accessed from the advertisement. You may opt-out of receiving personalized advertisements from advertising companies that are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting www.networkadvertising.org/choices and www.aboutads.info/choices.

Disclosure of Personal Information
Black Raven may share Personal Information as follows and as further outlined below:
• With third-party service providers that perform services or functions on our behalf.
• With Payment Processors in order to process payments.
• With third parties, such as social sites (including Facebook and Instagram), to which you subscribe in order for you to link to them through our site and view our content through those sites.
• As we believe is necessary to comply with applicable laws, statutes, or regulations, and/or to enforce this Privacy Policy and the Terms and to protect our rights and the rights of others.
• As required by a court or government agency or to respond to a claim by you or a third party.
• As part of a transfer of our assets, for example in the event of a merger, acquisition, corporate change or, in the unlikely event of a bankruptcy, involving Black Raven.
• As you may otherwise request or agree.

Service Providers. We use third-party service providers to provide specific business support services to us which may involve access to Personal Information. Examples of such services include sending emails, conducting and administering promotions, executing surveys, providing customer service, performing business analysis, and processing payments. We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

Business Transactions. We may disclose your Personal Information as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership. The recipient of Personal Information following such actions may have privacy policies that differ from those in this Policy. You will be notified via email and/or a prominent notice on the website, and you may opt-out of the use of your existing information in a new manner.

Special Events. If you choose to participate in a special event (for example, a promotion, we may share your Personal Information with those organizations participating in the applicable event.

Other Purposes. We may use and share Personal Information for other purposes with your consent.

Other Privacy Policies. Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites.

Children
The Site is not directed at children, and we do not knowingly collect Personal Information directly from users under the age of 13 or from other websites or services directed at children. Consistent with the Federal Children's Online Privacy Protection Act of 1998 (“COPPA”), we will not knowingly request or collect Personal Information from any child under age 13 without obtaining the required parental consent. Please visit
www.ftc.gov/privacy/privacyinitiatives/childrens for information from the Federal Trade Commission about protecting children's privacy online.

Updating or Correcting Your Information
If you would like to view your Personal Information, or delete or modify incorrect parts thereof, you may do so by sending an email to info@blackravenbrewing.com. We may be required to keep this information rather than delete it or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements. Please note that when we delete any Personal Information, it will be deleted from the active database, but may remain in our archives.

We reserve the right to verify the identity of any person making a request to opt-out or to delete or modify incorrect Personal Information, to charge you a fee before providing access, and to deny such requests, except as prohibited by law; provided, however, that we will have no liability of any kind resulting from false or erroneous requests or any change or deletion we make for any reason.

Contact; Complaints
We take your privacy seriously, and invite you to contact us at the address below with any questions or concerns you may have regarding this Privacy Policy or our collection, storage, and use of your Personal Information:

Black Raven Brewing
Attn: Customer Service
15902 Woodinville-Redmond Rd NE
Woodinville, WA 98072
425-881-3020


Securing Your Information Online
We take reasonable measures to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please note that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. You should use secure usernames and passwords and carefully protect them from disclosure and keep your security and antimalware protection tools current and up-to-date on your computer.
If we become aware of a security systems breach, we may attempt to notify you electronically so that you can take appropriate protective steps. For example, we may send you an email or post a notice to a public forum.
You should also be aware of how to handle and disclose your Personal Information and should avoid sending Personal Information through insecure email. Please refer to the FTC’s website at www.business.ftc.gov/privacy-and-security/consumer-privacy for information about how to protect yourself against identity theft.

Commercial Electronic Message Consent
By providing your email address to us, you affirmatively and expressly consent to receive promotional emails from Black Raven. You may unsubscribe from these emails at any time by following the “unsubscribe” instructions included in any email or by contacting Black Raven via email at info@blackravenbrewing.com or at the mailing address provided herein. Opting out of promotional communications does not affect our communications with you via telephone or email related to any business we may have with you as an owner or other transactional emails.

Terms Applicable to California Residence
Do Not Track. Section 22575 of the California Business & Professions Code requires website and online service operators to disclose whether they honor web browser “Do Not Track” settings. Black Raven supports and honors “Do Not Track” web browser settings. If you enable these Do Not Track settings in the browser you are using, Black Raven will, to the extent feasible, not collect, store, or use Personal Information about websites you visit using that browser other than the Site. Third parties, however, may not honor “Do Not Track” signals. These parties may collect Personal Information about your online activities over time and across different websites when you visit the Sites, for example by using cookies on our Sites. We have no access to or control over other parties’ Personal Information collection practices, even those with which we may have an affiliation. You should carefully review the privacy policy and terms of any website you visit. For more information about Do Not Track, please visit www.allaboutdnt.org.

Your California Privacy Rights. Effective January 1, 2005, under California Civil Code Section 1798.83, if an individual who is a California resident has provided Personal Information to a business in connection with a business relationship that is primarily for personal, family, or household purposes, and if that business has within the immediately preceding calendar year disclosed such an individual’s Personal Information to a third party and knows or should have known that such third party used the information for its own direct marketing purposes, then that business is obligated to disclose in writing to such individual upon request, what Personal Information was shared and with whom it was shared.

Any request for a disclosure required under this California law should be sent to us via email at info@blackravenbrewing.com or via regular mail at:

Black Raven Brewing
Attn: Customer Service
15902 Woodinville-Redmond Rd NE
Woodinville, WA 98072
425-881-3020


CCPA. The California Consumer Privacy Act of 2018 (“CCPA”) provides you with specific rights regarding your Personal Information, including information that could be linked with or used to identify your household. You have the right under the CCPA and certain other privacy as data protection laws, as applicable, to exercise the following rights free of charge:

Disclosure of Personal Information We Collect About You
You have the right to know:
• The categories of Personal Information we have collected about you;
• The categories of sources from which the Personal Information is collected;
• Our business or commercial purpose for collecting or selling Personal Information;
• The categories of third parties with whom we share Personal Information, if any; and
• The specific pieces of Personal Information we have collected about you.

Please note that we are not required to:
• Retain any Personal Information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
• Re-identify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered Personal Information; or
• Provide the Personal Information to you more than twice in a 12-month period.

Personal Information Sold or Used for a Business Purpose
In connection with any Personal Information we may sell or disclose to a third party for a business purpose, you have the right to know:
• The categories of Personal Information about you that we sold and the categories of third parties to whom the Personal Information was sold; and
• The categories of Personal Information that we disclosed about you for a business purpose.
• You have the right under the CCPA and certain other privacy and data protection laws, as applicable, to opt-out of the sale of your Personal Information.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your Personal Information from our records; and
• Direct any service providers to delete your Personal Information from their records.

Please note that we may not delete your Personal Information if it is necessary to:
• Complete the transaction for which the Personal Information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:
• Deny goods or services to you;
• Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
• Provide a different level or quality of goods or services to you; or
• Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your Personal Information.

The following chart includes certain information already provided in this Privacy Policy. This format is intended to be compliant with the CCPA.

Categories of Personal Information under the California Consumer Privacy Act:
1. Category and sources of Information
2. How we use it
3. Types of individuals affected
4. How we share it


Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifier.

• We may collect this type of information from our users, customers, and business partners. We also generate identifiers internally.
• To enable use of our Site, services, and products to communicate with you, to understand how our users interact with our sites, and to improve our offerings.
• People who use our Site, create a user account, make a reservation, purchase a product or service, or send us an inquiry about a product or service from us.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Personal information defined under California Civil Code section 1798.80(e) (relating to security breaches)
• We collect this type of information from our users, customers, and business partners.
• To enable use of our Site, services, and products, to communicate with you, to understand how our users interact with our Site, and to improve our offerings.
• People who use our Sites, purchase a product or service from us, or send us an inquiry about a product or service from us.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Characteristic or protected classifications under California or federal law (such as race, gender, ethnicity, etc.)
• We collect this type of information from our employees.
• For HR and security purposes.
• Employees.
• We share this data with our service providers.

Commercial information (purchase history, etc.)
• We collect this type of information from our customers and generate it internally during transactions with our customers.
• To transact with you if you use our services or products, and to enable transactions you’ve requested.
• People who use our Site, purchase a product or service or send us an inquiry about a product, or service from us.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Internet or electronic network activity information (browsing history, search history, etc.)
• We collect this type of information from our users and customers.
• To enable use of our Site, services, and products, to communicate with you, to understand how our users interact with our Site, and to improve our offerings.
• People who use our Site or mobile applications.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Geolocation data
• We collect this type of information from our users and customers.
• To enable use of our Site, services, and products, to understand how our users interact with our Sites, and to improve our offerings.
• People who use our Site and allow us to collect their location data.
• We share this data with our service providers.

Professional or employment-related information
• We collect this type of information from our customers and business partners.
• To provide services or products you’ve requested.
• People who contact us in a business-to-business or employment context.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Education information
• We collect this type of information from our job applicants.
• For HR purposes and pre-employment review.
• People who apply for employment with us.
• We share this data with our service providers and with business partners, including those to whom you instruct us to send this information.

Inferences
We generate these internally.
• To understand how our users interact with our Site, to develop and offer more relevant and useful services and products, and to improve the products and services we offer.
• People who use our Site, purchase a product or service, or send us an inquiry about a product, or service from us.
• We don’t share unless a service provider is contracted to analyze such inferences for us.

Sales of Personal Information. The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity.

How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, please:
• Call us at 425-881-3020
• Email us at info@blackravenbrewing.com

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to exercise any of your rights, you will need to provide us with:
• Enough information to identify you (e.g., your full name, address and customer or matter reference number);
• Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
• A description of what right you want to exercise and the information to which your request relates.

We are not obligated to comply with requests related to Personal Information if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
Any Personal Information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

International Visitors
The Site is hosted in and provided from the United States. If you use the Site from other regions with laws governing data collection and use that may differ from US law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as some other regions. By providing your Personal Information, you consent to the transfer of your Personal Information to the United States and the use of your Personal Information, in accordance with this Privacy Policy.

Changes to the Privacy Policy
We reserve the right to change or modify this Privacy Policy. When a revision is made, we will revise the "Last Updated" date on this page. If you have provided us with your email address, we may attempt to notify you by that address of any material changes to how we use your Personal Information.