SHIPPING + RETURNS
MERCHANDISE SHIPPING POLICY
We currently ship all orders purchased on shop.blackravenbrewing.com from Portland, OR via UPS Ground. All shipping rates are based on the weight and dimensions of the order you placed, as well as the distance from the facility in Portland. You will see the shipping cost to be charged when your items are placed in your cart, based on your shipping destination.
Typically, all orders are processed within 1-3 business days with UPS Ground and will arrive in 1-5 business days after processing depending on the destination.
We do carry a variety of cool Raven stuff for purchase at our two taproom locations, so if you are local to the Redmond and Woodinville area, feel free to stop and shop there!
If you have any questions about your order or the shipping details, please contact us at firstname.lastname@example.org.
MERCHANDISE RETURN POLICY
At Black Raven Brewing, we want you to be a stoked and happy customer!
If there are any items that you are unhappy with after your purchase from shop.blackravenbrewing.com, please email us at email@example.com to discuss further. Generally, we give you 30 days after purchase to contact us so we can make it right.
We want every experience you have with us to be epic and awesome!